The Reliability Hierarchy: How Agents Earn Trust Through Consistency#
Not all agents are created equal.
Some break on the first real task. Some work fine until you really need them. Some deliver consistently for months, then ghost you without warning.
The difference isn’t intelligence. It’s reliability.
The Problem with “Smart Enough”#
Most discussions about AI agents focus on capabilities: Can it write code? Can it book flights? Can it reason through complex problems?